Marita Huurinainen / Designium Brand Group Oy/
CUSTOMER REGISTER PRIVACY STATEMENT
The registrar of the register is Designium Brand Group Oy (y-tunnus FI2536972-8)
The registry contact person is:
puh. 046 8129 455
andreas (at) ma-ri-ta.com
Designium Brand Group Oy / Marita Huurinainen
info (at) ma-ri-ta.com
2 Name of the register
Name of the regater is
a) Designium Brand Group Oy Customer register
b) Designium Brand Group Oy Marketing and Communication Registery
3 Purpose of the processing of personal data
Personal data is processed for purposes related to customer relationship management, administration and development, product offering and delivery, and service development and invoicing. Personal data is also processed for the purposes required to clarify possible complaints and other claims.
In addition, personal data is processed in communications to customers, such as for information and news purposes and in marketing, as part of which personal data are also processed for purposes related to direct marketing and electronic direct marketing.
The customer has the right to prohibit direct marketing directed at him at any time.
The data controller processes the data itself and utilizes subcontractors acting on behalf and for the account of the data controller in the processing of personal data.
4 Legal bases of the proceedings T
he legal bases for the processing of personal data are the following in accordance with the General EU Data Protection Regulation (hereinafter also the “GDPR”): the data subject has consented to the processing of his or her personal data for one or more specific purposes (Article 6 1.a of the GDPR); processing is necessary for the execution of a contract to which the data subject is a party or for taking pre-contractual measures at the request of the data subject (Article 6 (1b) GDPR); treatment is necessary to achieve the legitimate controller or a third party's interests (6 GDPR art. 1.f). The above-mentioned legitimate interest of the controller is based on a relevant and appropriate relationship between the data subject and the controller as a result of the data subject's processing and for processing purposes which the data subject could reasonably have expected at the time of collection and in the appropriate relationship.
5 Data content of the register (categories of personal data to be processed)
The register contains, in principle, the following personal data on all registered persons:
1. basic information and contact information of the person: a) Designium Brand Group Oy Customer register: first name, surname, address, telephone number, e-mail address b) Designium Brand Group Oy
2. Marketing and communications register: first name, surname, e-mail address direct marketing authorizations and prohibitions of the person.
6 Regular sources of information
Personal information is collected from the registered person himself.
Personal data shall also be collected and updated, within the limits of the applicable law, from publicly available sources related to the implementation of the customer relationship between the controller and the data subject and through which the controller fulfills its customer relationship responsibilities. The marketing and communications register also collects information about external services or applications, such as Facebook, Instagram, other social media channels, Mailchimp, Campaign Monitor, possible trade fairs and events, customer meetings, partners.
You will receive a confirmation email after your purchase. If you have not received a confirmation email within 3 working days from your purchase, kindly contact us at info(at)maritahuurinainen.com. Kindly check that the order information is correct.
We accept Visa, Amex and Master Card. Obligatory information when paying by credit card is cardholder’s name, credit card number, security code and the end date of validity.
Security code is the 3-digit code on the backside of the card.
Finnish web-bank payment
We accept most Finnish web-bank payments through Paytrail.
Delivery time and price varies between countries. If the processing of the order is delayed, we will inform you.
Please note that during sales period delivery times may exceed the estimated time.
Shipping to your nearest Post office, delivery cost 5,00€. Pickup from our showroom at Albertinkatu 28 (10-15) or LIIKE, Fredirinkinkatu 24, Helsinki (11-18, Sat 11-17).
Order will be delivered within 5 working days from the day the order is placed.
Shipping with DHL, delivery cost 18,00€.
Order will be delivered within 7 working days from the day the order is placed.
Overseas (e.g. Canada, USA, Japan and China)
Shipping with DHL, delivery cost 25,00€.
Order will be delivered within 7 working days from the day the order is placed.
Please note; Outside of European Union, as ordering VAT free, you are liable for all import duties, customs and local sales taxes levied by the country you reside in; payment of these is necessary to release your order from customs on arrival.
Designium Brand Group Oy (the parent company of the brand Marita Huurinainen) cannot be held responsible for any damage or losses of goods by the delivery company.
Exchange and return
You can exchange or return the ordered item. In Finland you have 14 working days time to return the goods from the day you have received them. Outside Finland you have 14 working days time to return the goods from the day you have received them. Kindly notice that the shipping costs for the return package is paid by us.
Items should be returned new, unused and in the same condition as you received them. Returns that are damaged, soiled or altered will not be accepted and will be sent back to the customer. Items should be returned in their original packaging to ensure they are adequately protected in transit. Shoe boxes should also be protected as they are considered part of the product and your return may not be accepted if the box is damaged. Returns will be processed within 1-3 working days, from the day we have received the returned item.
Please make your exchange item inquiries by email info(at)maritahuurinainen.com or telephone to +358 44 072 22 12.
How to return the item
1. Inform us with an email online(at)maritahuurinainen.com about the return or exchange you would like to make.
2. We will reply to you with the return instructions. We will cover the return shipping costs.
3. Pack the item you want to return carefully. You can use the package that it was sent in to you.
4. Send the package to our address: Marita Huurinainen, Designium Brand Group Oy, Pohjoisesplanadi 29, 00100 Helsinki, Finland.
Please note that card refunds may take up to 10 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately we are unable to influence this.
If your order has been sent to a destination within the EU, all sales taxes will be refunded. Outside the EU, customs duties and sales taxes are non-refundable through Designium Brand Group Oy. However, you may be able to recover these by contacting your local customs bureau directly.
The web pages where you as a customer insert payment details are secure pages. Most web browsers use symbols to show that you are visiting a secure web page.
The personal details given will be only used by Designium Brand Group Oy in order to fulfill your order.
The products have a warranty of 2 years, assuming normal use.
If Designium Brand Group Oy fails to comply with the argument because of unusual adverse circumstances outside of its control due to force majeure such as strikes, civil unrest, war or natural catastrophes, then Designium Brand Group Oy cannot be held responsible.
You must not misuse the website. You must not commit or encourage a criminal offence, transmit or distribute virus or any other material, which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene. You must not hack into service, corrupt data, cause annoyance to other users, send spam or try to affect the performance or functionality of any computer facilities of or accessed through this website.
We cannot guarantee our pictures to display color, proportion and detail with 100 % accuracy.
All prices include 24% VAT. (Except when shipping to countries outside the European Union.)
For further assistance, please contact our customer service: info(at)maritahuurinainen.com, +358 44 072 22 12.